At HealthQuick, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you access our website, services, or interact with us. By using HealthQuick, you agree to the terms outlined in this policy.

1. Information We Collect
We may collect the following types of information:

• Personal Information: This includes your name, email address, contact number, and home address when you sign up for services like home sample collection.
• Medical Information: Health-related information such as test results and medical history, necessary for diagnostic services.
• Payment Information: When you make a purchase or booking, we collect your billing details to process the payment.
• Non-Personal Information: We may collect information such as IP addresses, browser type, and usage patterns to help improve our services.

2. How We Use Your Information
We use the information collected to:

• Provide you with diagnostic services, including home collection and delivery of test results.
• Process payments and manage billing information.
• Communicate with you about appointments, test results, promotions, and customer support.
• Improve our website, services, and customer experience through analytics and feedback.
• Comply with legal obligations and ensure the security of our services.

3. Sharing of Information
We respect the confidentiality of your data and will never sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

• Partner Laboratories: To process your diagnostic tests and deliver accurate results.
• Service Providers: Third-party vendors who help us with payments, data storage, and customer support, who are bound by confidentiality agreements.
• Legal Authorities: When required by law or to protect our legal rights, we may disclose information to government authorities or law enforcement agencies.

4. Data Security
We use appropriate security measures, including encryption, firewalls, and secure data storage, to protect your personal and medical information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Retention of Data
We retain your personal and medical information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

6. Your Rights
You have the right to:

• Access your personal information and request copies of your data.
• Correct or update your personal details.
• Request deletion of your data where applicable.
• Opt-out of marketing communications by unsubscribing from our emails.

7. Third-Party Links
Our website may contain links to external sites. HealthQuick is not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any site you visit.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Email: support@healthquick.in
Phone: +91-9205117734 | +91-9205117735